REMOTE SUPPORT · INFORMÁTICA POCHY

We connect to your computer simply and securely.

Choose the tool our technician tells you to use and follow these four steps. You do not need to install anything permanently.

1
Click the download buttonChoose TeamViewer Pochy or Supremo Control as instructed.
2
Wait for the download to finishCheck your browser’s downloads area.
3
Run the fileOpen the downloaded file and allow it to run if Windows asks.
4
Tell us your IDRead the ID and password shown on screen to us over the phone.

RECOMMENDED OPTION

TeamViewer Pochy

Download our customised tool, run it and tell us the ID shown on screen.

Download TeamViewer

SECOND OPTION

Open Supremo, wait for the main window to appear and tell us the ID and temporary password.

Download Supremo

You stay in control of the connection

We only connect after you give us the ID. You can close the tool at any time. Informática Pochy will never ask you for online banking credentials.